Last updated: 17/11/2025
1. Introduction
Tanariel LTD (hereinafter "we", "our" or "Tanariel") attaches great importance to the protection of your personal data.
This privacy policy explains how we collect, use, store and protect your personal information
in accordance with the General Data Protection Regulation (GDPR) and applicable laws.
2. Data Controller
Tanariel LTD
Company registered in Bulgaria
Contact email:
3. Data Collected
We collect the following information when you use our website:
3.1 Voluntarily Provided Information
- First and last name
- Email address
- Phone number (optional)
- Company name (optional)
- Project type and message
3.2 Automatically Collected Information
- IP address
- Browser type and operating system
- Pages visited and visit duration
- Date and time of visit
4. Processing Purposes
Your personal data is used to:
- Respond to your contact and quote requests
- Manage our customer relationship
- Improve our services and website
- Comply with our legal obligations
- Prevent fraud and abuse (rate limiting, captcha)
5. Legal Basis for Processing
The processing of your personal data is based on:
- Your consent: when you submit the contact form
- Contract performance: for the provision of our services
- Our legitimate interests: service improvement and website security
- Legal obligations: retention of accounting and tax data
6. Retention Period
We retain your personal data for:
- Contact requests: 3 years from last contact
- Customers: duration of contractual relationship + 5 years (legal obligations)
- Navigation data: 13 months maximum
7. Data Sharing
Your personal data is never sold to third parties. It may only be shared with:
- Service providers: web hosting, email service (under confidentiality agreement)
- Legal authorities: if required by law or court order
8. Data Security
We implement appropriate technical and organizational measures to protect your data:
- SSL/TLS encryption for transmissions
- Captcha protection against automated submissions
- Rate limiting
- Restricted access to personal data
- Regular and secure backups
9. Your Rights
In accordance with GDPR, you have the following rights:
- Right of access: obtain a copy of your personal data
- Right to rectification: correct your inaccurate or incomplete data
- Right to erasure: request deletion of your data
- Right to restriction: limit the processing of your data
- Right to data portability: receive your data in a structured format
- Right to object: object to the processing of your data
- Right to withdraw your consent: at any time
To exercise your rights, contact us at:
10. Cookies
Our site uses essential technical cookies for:
- Maintaining your session
- Ensuring site security (CSRF protection)
- Remembering your preferences
We do not use tracking or advertising cookies without your consent.
11. Modifications
We reserve the right to modify this privacy policy at any time.
The updated version will be published on this page with the date of last modification.
12. Complaint
If you believe that your rights are not being respected, you may file a complaint with
the data protection authority of your country.
13. Contact
For any questions regarding this privacy policy or the processing of your personal data,
you can contact us:
Email: